Make More Money By Charging For Phone & Email Support
Customers … love them. Can’t get enough of them in fact (obviously). However, I have on a more regular basis, lifted my phone and inspected the caller display with some amount of concern, or dare I say...
View ArticleIntegrating Cloud Computing in Your Business Model
Small technology companies with the proper knowledge and skill set of virtualization and cloud computing technology will be able to meet the demands of business customers. This is what we need to focus...
View ArticleHow to Close the Computer Repair Technician Skills Gap
“Study Says Most IT Guys Are Ignorant.” That’s the title of a new post from the Wired Magazine website penned by Caleb Garling. It’s the first thing that caught my eye in my RSS feeds this morning and...
View ArticleHow to Gain Computer Repair Customers Through Volunteer Work
Far too many computer business owners get caught up in trying to behave like they are far larger and better funded competition. I won’t name names, but if “black and orange” gives anything away, you...
View Article4 Ways Computer Repair Shops Can Profit from the Tablet Revolution
Every month or so a similar wave of 1-2 threads tend to hit the Technibble forums. “The PC is dead” or “computer repair is a dying profession” are the general basis of discussion and forum-goers play...
View ArticleHow to Increase Your Business Clients to Improve Your Profit Margins
Guest Post by Richard Muscat Azzopardi Taking the step from being a computer technician fixing home PCs to someone running a business which thrives off planning, building, maintaining and repairing...
View Article5 Great Ways to Re-Purpose Old PCs for Customers
Any computer repair technician should be able to properly recycle an old customer PC after wiping it effectively. But this shouldn’t be the only course of action to recommend to customers. Perhaps a...
View ArticleHow I (Finally) Quit My Day Job To Run My Computer Business
Up until very recently I’ve led a double life, so to say. A double life that has spanned just over two and a half years already. No, I wasn’t a secret agent or anything intriguing (relatively speaking,...
View ArticleWindows XP Support Ends in April 2014: What Technicians Need to Know
The end of a long overdue era comes to an unofficial end on April 8, 2014. This is the date in which Microsoft says all extended support will end for one of the best operating systems the company has...
View ArticleCompTIA is Looking For Cloud, Mobile and Other Subject Matter Experts
As a proud member of CompTIA’s Subject Matter Expert Technical Advisory Committee, I’m always on the prowl for new experts in the tech industry to help out a great cause. For the uninformed, CompTIA is...
View ArticleA Short FAQ on IPv6 For Computer Repair Technicians
Few technological shifts in our tumultuous industry have moved as slowly and methodically as the long-proposed shift to IPv6. The confusion surrounding this radical new approach to the way we view...
View ArticleTablets vs Laptops: Helping Your Customers Decide Which to Get
Tablet or laptop? This is the new million dollar question on our customers’ minds, and I hear it a few times a month now. While technicians such as ourselves can easily decipher which is best for our...
View ArticleMigrating from Exchange to Google Apps: 3 Marketplace Apps to Fill the Gaps
Microsoft Exchange is without a doubt the 800 pound gorilla when it comes to business email, but the tide is steadily turning. Cloud alternatives like Google Apps and Microsoft’s own Office 365 are...
View ArticleWindows XP EOL in under 500 days: Educating Customers on the Risks of Keeping XP
It’s a topic that many technicians don’t want to engage customers in. And in some respects, rightfully so. Many customers have hesitation to spend money for something they see as not necessary yet;...
View ArticleFrom Technician to Coder: An Interview with Sharepoint Developer Andrew DiCosmo
It’s safe to assume that a clear majority of the technicians on Technibble are devoted to computer repair and networking. But I’m also certain that some of you may have growing interest in other...
View ArticleExpand Your Tech Services
How did you get involved with the computer technician industry? Did it start out as a hobby, and as your experience grew, you turned it into a business? Perhaps it was never a hobby or an actual...
View ArticleSEO Tips for Your Technician Website in 2013
If you want to get your technician website noticed on the web, some attention to SEO is required. Search engine optimization has been an important way to get exposure on the internet, and it’s becoming...
View ArticleEvolve or Die: 5 New Service Areas You Should Be Looking At
If 2013 taught us anything about computer repair, it’s that our industry is changing, and changing fast. While traditional computer repair will not die for the forseeable future, as even the tablet...
View ArticleWhat’s Best for Your Business: Focusing vs Diversifying
The amount of people thinking about making it big in this crowded technology crazed world is impressive. Many will get out of their bed in the middle of the night and jot down ideas they thought will...
View ArticleUnprofitable vs. Profitable Services for Techs
The Tech industry is a vast field, with a wide spectrum of devices. Mobile devices, proprietary machines and operating systems, server management, networking… if you have the experience and tools to...
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